On the occasion of the entry into force of the new General Data Protection Regulation (GDPR), whose entry into force occurred for all of Europe on May 25, 2018, you will find below the privacy and data protection conditions:
Collection of personal data
"Personal data" means any information about a person that allows them to be identified, either directly or indirectly, such as their name and surname, telephone number, postal and email addresses, date of birth, password and payment information. They do not include data from which identity has been removed (anonymous data).
In the course of our business operations, we collect and process personal data in various ways. We may collect personal data that you provide to us directly, but also by recording your interaction with our services, for example, using cookies from our website. We may also receive information from third parties.
You can choose not to provide us with your personal data. However, to complete a purchase and delivery process on our website, we will need you to provide us with certain information. In addition, we may also need certain information in the event that you need to resolve doubts or queries that you may have as well as changes or returns.
The mandatory information is identified on our website by an asterisk. If you do not provide us with the mandatory information, your purchase cannot be processed. We tell you in general terms the type of personal information we require to use our subscription services or product purchases:
What direct information do we require and store from you? If you buy on our website, we will request and store the following information: full name, contact telephone number, full address, email, list of products purchased. In the event that you only use the newsletter subscription service, only your email will be required.
What direct information do we require but do not store? If you buy on the web, we will request your payment information. We want you to know that the management of this information is done through the payment platform you have chosen, so we neither see, nor store, nor have access to this information. This is treated in conditions of maximum security and confidentiality by the payment platform you have selected. If you have any questions about the treatment of this data, we recommend that you speak directly with the provider of the payment system you have selected on our website, so that they can clarify any information regarding the safe treatment of this information. In any case, we guarantee that we only choose completely secure payment platforms, of recognized prestige in the sector and that comply with the maximum guarantees in the storage and treatment of this information.
Collection of information
Personal information that you provide us: we collect and store information that you provide us through our website or that you send us in other ways. Indicated in the previous point.
Information about third parties: if you make a purchase on behalf of a third party (for example, a gift product), you must provide that person's personal data. You must obtain the consent of these other people before providing us with their personal data.
Automatic collection of information when you visit our website: we automatically collect certain information from your computer or mobile device when you visit our website. For example, we collect your session data, including your IP address, the navigation software used and the referring website. We may also collect information about your online activity, such as the content you have viewed, the pages you have visited, and the searches you have performed on our website. We collect this type of information automatically to try to better understand your interests and preferences and to better personalize your experience on our website.
Geolocation and other information obtained from your mobile: the moment you visit our website on your mobile device, we can collect and use the information from your device, normally in the same way and for the same purposes as those discussed in the previous point.
For the purposes of the EU data protection law, I, María Gabriela Tur Campana, am the data controller of your personal information. If you have questions, you can contact me at firstname.lastname@example.org. Also by mail to:C / 22, 12 07710 Sant Lluis, I.Balears, Spain